Updated Data Privacy Collection Statement

Program Overview

The Creaform User Experience Enhancement Program is designed to help improve software performance, stability, and overall user experience. By participating, you allow Creaform to analyze usage trends, identify technical issues, and implement improvements in future product releases.

Participation is voluntary and does not affect the functionality or performance of your software. You may opt out at any time.

 

Data Collection and Usage

When you consent to participate, Creaform software may transmit anonymous usage data during active internet sessions. This information is used exclusively to:

  • Identify hardware and operating system trends
  • Diagnose and resolve software crashes
  • Improve product reliability and user experience

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    Categories of Data Collected

  • Geographic region
  • Software language and configuration parameters
  • Product type (excluding serial numbers)
  • License type (excluding serial numbers)
  • Scanned object characteristics (resolution, number of triangles, approximate bounding box)
  • Computer manufacturer, model, and hardware specifications
  • Graphics card manufacturer and driver version
  • Operating system version
  • Software version
  • User interface command sequences during the session

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    Data Transmission Conditions

    If you select "Yes, I agree to share anonymous usage data":
    You authorize the application to collect and transmit anonymous usage information in real time when internet access is available. No usage data is stored locally on your device.

    If you select "No, I do not want to share usage data":
    No anonymous usage data is collected during normal operation. Data is transmitted only in the event of a crash, and only if you choose to submit the crash report.

     

    Privacy and Security

    Creaform does not collect:

  • Personal information
  • Model geometry or images
  • Any data that could reconstruct scanned objects or reveal intellectual property

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    All collected data is handled confidentially and protected using industry‑standard security measures. For additional details, please consult the Creaform Privacy Policy.

     

    Managing Participation

    You may modify your participation status at any time:
    1. Navigate to Configure > Options > User Experience Enhancements
    2. Select your preferred setting
    3. Click OK to confirm