Creaform opens new service center in Mexico

July 13, 2023

The new facility will help the company consolidate its position as a world-class manufacturer in terms of quality, service, and after-sales.

Creaform, a business unit of AMETEK, Inc. and the worldwide leader in portable 3D measurement solutions and engineering services, announced today the opening of a new service center in Reynosa, Mexico.

This sends a strong message of support and autonomy for the Creaform community in Mexico: Creaform’s expert(s) are on hand to offer a wide range of services, including shipping and local system calibrations for our HandySCAN 3D, HandyPROBE, and MetraSCAN 3D systems.

With this investment, Creaform aims for quicker turnaround times to optimize system performance levels, lower shipping costs, and facilitate the customs process for Creaform’s customers. It will also minimize the occasional shipments of their products to Creaform headquarters in Lévis, Canada. The company’s entire clientele will benefit from optimized handling costs and better control over the RMA process (return merchandise authorization).

“Recognizing the crucial role in delivering exceptional local service, our new service center marks a pivotal step in our commitment to the Mexican market. It clearly demonstrates how Creaform tailors its services based on the region's specific needs,” said David Gagné, VP of Creaform Services. “This isn't simply about the company’s expansion. It's about elevating the entire service experience through deeper business relationships and more personalized solutions."

Customers and partners in Mexico needing to contact our staff in the new Reynosa service center can do so by email at or call +52 442 6700068.